Privacy Policy

 

1. General Information

This Privacy Policy describes how Kontrol 94 Ltd. processes personal data in connection with testing services, performance assessment and administrative communication with applicants, clients and partners. Kontrol 94 Ltd. complies with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

2. Data Controller

Controller: Kontrol 94 Ltd.

Address: Bulgaria, 5100 Gorna Oryahovitsa, 2 Mladost Street

E‑mail: office@kontrol94.com

Phone: +359 887 007 663

3. Personal Data We Process

Depending on the service, we may process:

  • Name and surname
  • Phone number and e‑mail address
  • Company/organization details
  • Technical product information provided by the applicant
  • Documentation required for testing or certification
  • Data contained in forms, applications and correspondence

4. Purposes of Processing

Personal data is processed for:

  • receiving and administering testing applications
  • preparing technical documentation and reports
  • communication with clients and applicants
  • fulfilling contractual and legal obligations
  • issuing documents related to testing and performance assessment
  • maintaining records and evidence as required by ISO/IEC 17025

5. Legal Basis

Processing is carried out on the following grounds:

  • performance of a contract or application
  • legal obligation
  • legitimate interest of the laboratory
  • explicit consent (where applicable)

6. Data Retention

Personal data is stored for the period necessary to provide the service and to meet the requirements of applicable standards and legislation.

7. Data Disclosure

Data may be disclosed only when necessary to:

  • certification bodies (e.g., DIN CERTCO)
  • public authorities when required by law
  • partners involved in the assessment process Personal data is not shared for marketing purposes.

8. Your Rights

Under GDPR you have the right to:

  • access your personal data
  • rectification
  • erasure
  • restriction of processing
  • objection
  • data portability To exercise your rights: office@kontrol94.com

9. Data Protection

Kontrol 94 Ltd. applies technical and organizational measures to protect personal data, including access control, encrypted communication and secure archiving.

10. Cookies

The website of Kontrol 94 Ltd. uses cookies to ensure proper functionality, improve user experience and analyze website traffic. The cookies used may include:

  • necessary cookies – essential for the basic operation of the website;
  • functional cookies – enhance performance and personalization;
  • analytical cookies – used for statistical purposes and traffic analysis.

Necessary cookies are loaded automatically, while all other cookies are activated only with your consent.

Detailed information about the types of cookies, their purposes, retention periods and management options is available in our Cookie Policy.

11. Changes to the Policy

This Policy may be updated in case of legislative changes or internal procedure updates.